Shipping & Returns

Shipping

All orders are shipped within 3-5 business days and should arrive to you between 5-14 days of purchase depending on your location. If you pre ordered an item, check your order notification email for the ship date. If you have not received your package after 10 days, please email customerservice@redtagbrand.com

Returns

Eligible returns qualify for FREE Shipping.

Your item is eligible for a return 14 days from the date of receipt. If 14 days have gone by since the date of receipt, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, washed, worn or altered and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards
Any item that is returned more than 14 days after delivery

If you would like to return an item, please email customerservice@redtagbrand.com

For additional questions, please reference the FAQ page here